If you’re looking for a number to contact the DVLA on, then you can call their customer services team on 0844 453 0118 for any questions or issues you might have. Calls to this number cost 7 pence per minute, as well as any additional call charges that are set by your operator.
The DVLA is an organisation within the Department for Transport and is headquartered in Wales. The DVLA is responsible for maintaining over 44 million driver records, as well as more than 36 million records of licensed vehicles. If you find that you have any questions about your driving licence, or you’ve experienced problems with your Blue Badge then you should definitely call the DVLA’s customer services team.
DVLA Customer Services – 0844 453 0118
There could be any number of reasons for why you might want to call the DVLA customer services team on 0844 453 0118, as they make sure that they provide plenty of support for road who users who might have questions surrounding their driving documents, road tax or specific DVLA services like a disability parking badge. You can also ensure that you get answers to enquiries that you can’t find the answer to online, like finding out more about car tax or licence applications. If you find that you need assistance for filling out any forms, then you can call the customer services team so that an adapted version can be sent to you by the DVLA. If you aren’t driving currently or you don’t own a vehicle, you can still use the customer services number if you have any questions for the team, including finding out more about driving legislation like the Highway Code.
Vehicle Registration – 0844 826 8338
You might want to speak to the DVLA customer services team if you find that you have had a problem while registering your vehicle. This could include losing paperwork, having problems with your log book or finding issues with registering the vehicle that you have bought. If you have questions regarding registering your vehicle with the DVLA and would like someone to help you understand the process then you can talk to a member of the customer services team on 0844 826 8338 where you will find someone who will be happy to answer any questions that you might have for them.
Car Tax Enquiries – 0844 826 8352
If you’re calling the DVLA customer services number on 0844 826 8352 regarding your car tax, then you will be able to find a member of staff who can answer any questions that you might have if they are surrounding paying your car tax. You might also need to call them if you would like to clarify that your car is in fact taxed, which you can also do by using the web portal. If you’ve experienced issues while trying to pay for your car tax, or you’ve noticed a problem with the services you’ve received regarding your car tax then you can speak to a member of the customer services team for any problems you have.
DVLA Licence Check – 0844 826 8333
If you are interested in finding out information about driving license details, you can contact the DVLA by calling 0844 826 8333, as they now hold all of your information in their database. You might want to call them if you’re interested in finding out how many penalty points you have, or other information that used to be found on your paper counterpart for your photocard driving licence, which was abandoned last year. You can also find out more about your driving licence record as well as creating a licence check code which you need to hire cars. When you call the DVLA customer services team regarding your licence check, you should make sure that you have your national insurance number, driving licence number and postcode available.
DVSA – 0844 453 0122
The DVSA is the Driver and Vehicle Standards Agency, so there could be a wide range of reasons why you might find yourself needing to call their customer services team. You might find that you need more information regarding booking your driving or theory test, as they monitor everything to do with testing new drivers and will, therefore, be able to help you if you need any information regarding their services. You can also call the customer services team on 0844 453 0122 about their MOT and vehicle testing, as they also ensure that all vehicles that are on the road are safe and driveable, and so will be able to tell you more about MOT requirements or help you with any issues you’ve had surrounding vehicle testing. The DVSA offers a whole variety of other services, so if you would like to know more about what services they offer and how they can help you then you can talk to their customer services representative.
DVA – 0843 218 4721
The DVA is responsible for licensing and testing vehicles and drivers in Northern Ireland, and so can be reached for any issues you might have if you’re a driver within Northern Ireland. When you call the customer services team on 0843 218 4721 they can answer any general enquiries about their services or will be able to tell you more about booking driving and theory tests. They will also be able to help you if you need to know more surrounding your practical driving test booking or any other testing enquiries that you might have for the customer services team.
SORN – 0300 123 4321
If you find that you need to contact SORN services to register with the DVLA that you’re taking your vehicle off the road, then you can call their customer services team on 0300 123 4321, and find the chance to speak to a team member about your decision then they can help you with any issues you might have. You might find that you’ve already registered your vehicle as off the road but haven’t received any money back from the remaining months you had paid for, or you might have had problems with registering your vehicle with SORN, in which case the customer services team will make sure to help you as best as they can.
Welsh Language Services – 0300 790 6801
If you’re Welsh-speaking and would prefer to speak to a member of the customer services team who speaks Welsh, then you can call 0300 790 6801 for any problems or questions that you might have for the customer services team.
DVSA Driving Test Support – 0300 200 112
You might find that you need to contact the DVSA for support surrounding your driving test, and can use the customer services number above to contact someone who can help. By ringing 0300 200 1122 you will be able to speak to a member of the customer services team who will be happy to tell you any information about your driving test that you would like to know about, as well as being able to cancel your driving test here or rearrange for another time, as you may have found that your original timing might not be appropriate for you anymore. From here they will be able to help you with any changes you need to make to your driving test.
DVLA Complaints Department – 0844 453 0118
If you need to make a complaint about an employee at the DVLA you can report your complaint on 0844 453 0118. On this number it will allow you to speak to a member of the customer service team and they will file your complaint.
DVLA Contact Telephone Numbers
|Customer Services||0844 453 0118|
|Vehicle Registration||0844 826 8338|
|Car Tax Enquiries||0844 826 8352|
|DVLA Licence Check||0844 826 8333|
|DVSA||0844 453 0122|
|DVA||0843 218 4721|
|SORN||0300 123 4321|
|Welsh Language Services||0300 790 6801|
|DVSA Driving Test Support||0300 200 1122|
|Complaints||0844 453 0118|
DVLA Head Office Address
Driver and Vehicle Licensing Agency;
Long View Rd Swansea, West Glamorgan SA6 7JL
Direct Phone: 0844 453 0118
DVLA Phone Line Opening Hours
|Monday||08:00 to 19:00|
|Tuesday||08:00 to 19:00|
|Wednesday||08:00 to 19:00|
|Thursday||08:00 to 19:00|
|Friday||08:00 to 19:00|
|Saturday||08:00 to 14:00|
When contacting the DVLA ensure that you are calling them within the correct opening hours (Public holiday opening times may vary):
Other ways to contact the DVLA
You might decide that you don’t want to contact the DVLA over the phone, and if that is your decision then you can easily contact them in other ways, including using their website to find the perfect way to contact the DVLA online. You can also send them a letter if you would prefer to communicate in that way, which you can address to:
Driver and Vehicle Licensing Agency;
Long View Rd Swansea,
where a member of the customer services team will read and reply to any letters you send as quickly as possible.