DVLA Contact Number

0844 453 0118

DVLA Contact Information

Are you looking for the DVLA contact number? This number gives you a connection with the DVLA. This will cost 7 pence per minute to call, plus any additional call charges which are set by your
operator. This website will give you all the information you need about the DVLA. Here, you will find accurate and up-to-date information and telephone numbers which you can use to get in touch with the relevant department.

With its headquarters based in Wales, the DVLA is an organisation within the Department for Transport. They are responsible for maintaining more than 44 million driver records, along with over 36 million records of licensed vehicles. So if you have questions about your driving licence or problems with your Blue Badge they are the people to call.

DVLA Contact Telephone Numbers

Department Contact Number
Customer Services 0844 453 0118
Vehicle Registration 0844 826 8338
Car Tax Enquiries 0844 826 8352
DVLA Licence Check 0844 826 8333
DVSA 0844 453 0122
DVA 0843 218 4721
SORN 0300 123 4321
Welsh Language Services 0300 790 6801
DVSA Driving Test Support 0300 200 1122

DVLA Head Office Address

Driver and Vehicle Licensing Agency;

Long View Rd Swansea, West Glamorgan SA6 7JL

Direct Phone: 0844 453 0118

DVLA Phone Line Opening Hours

Day Opening Times
Monday 08:00 to 19:00
Tuesday 08:00 to 19:00
Wednesday 08:00 to 19:00
Thursday 08:00 to 19:00
Friday 08:00 to 19:00
Saturday 08:00 to 14:00

When contacting the DVLA ensure that you are calling them within the correct opening hours (Public holiday opening times may vary):

Why Would You Ring the DVLA Customer Enquiries Team?

The DVLA customer service contact number: 0844 453 0118 can be used to provide support for road users who have questions about their driving documents, road tax or need more details about a specific DVLA service such as the disability parking badge.  The DVLA can answer questions about driving, such as:

DVLA Learner Plate
Call the DVLA Number for Driving Licences, Customer Services, Vehicle Registration & Road Tax
  • Taxing a vehicle.
  • Applying for a provisional licence.
  • Help with getting a blue badge.
  • Booking your driving test or the process of learning to drive.
  • Advice on driving if you are disabled.
  • To register a new car that you have purchased.
  • For help with a medical issue which affects your ability to drive.
  • Buying a replacement logbook.
  • Changing details of your driving licence.
  • To do a DVLA Licence check for points on your licence.
  • Other types of driving licences such as HGV or bus licences.

Calling the DVLA contact number ensure that you get the answer to enquiries that you may not find the answer to online, such as car tax or applying for a licence.

If you need assistance to fill out a form, you can arrange for an adapted version to be sent to you by the DVLA.

If you aren’t currently driving or own a vehicle, you can still use the telephone number to make an enquiry about the services it is able to provide as well as finding out more about driving legislation such as the Highway Code.

DVLA Vehicle Enquiries

The DVLA is the Government department for driving. As an organisation within the Department for Transport, it mainly deals with road users and vehicles. The DVLA oversees a large database, which has information about drivers and their vehicles.  You will need to contact the DVLA if you wish to book a theory test or decide to declare your car as off the road with a SORN.

If you are suffering from a medical problem, you must check with the DVLA if it is one of their listed conditions of concern, where the ability to drive may be affected. Conditions listed by the DVLA include visual problems and epilepsy.

Over a decade ago, the DVLA became one of the first Government services to begin an online transition. The first DVLA service to go online was paying vehicle tax- customers were able to pay their car tax online and over the phone, instead of having to visit their local DVLA office or Post Office. If you prefer, the Post Office service is still available.

DVLA Tax Contact Number

If you own a car in the UK and either drive or park on public roads, then you will have to pay car tax.  Even if the car is not being driven on a regular basis, then you will still need to pay a fee known as SORN- this informs the DVLA that the car is ‘off-road’- you cannot drive whilst this is in place.

Right up until October 2014, you were legally required to display a paper tax disc in the front window of your vehicle. This disc would easily allow police and traffic officers to see if the vehicle was legally taxed. Post October 2014, you are no longer required to present your tax disc in this way. All vehicle tax information is stored on a central database by the DVLA.

If you would like to see when your tax expires you can easily find it using the web portal.

DVLA Licences
DVLA Licence Holder

To drive in the UK, initially, you will need a provisional driving licence to begin learning to drive. You should use a qualified ADI instructor- you can find listings online of instructors near you. Once you have enough driving experience and your instructor is satisfied that you are a competent driver, you can book your test at your local DVLA driving test centre. You can book your driving test online.


Once you have passed the test, you’ll be issued with a ‘full’ driving licence. In the event that you are caught speeding or stopped by the police at the roadside, you’ll need to show your driving licence, so ensure that you have it with you at all times whilst you drive.

DVLA Licence Check

Last year, the paper counterpart of  the photocard driving licence was abandoned. This piece of paper held information such as how many penalty points you had, which can now all be viewed online or you can call the DVLA licence check helpine with your driving licence details. The system allows you to view your driving licence record, as well as check your penalty points and you can also create a licence check code which you will need to hire a car. Before using this system, please ensure you have your national insurance number, your driving licence number and the postcode that is displayed on your driving licence.

Applying for a Driving Licence

To get a driving licence, you must apply online or at the Post Office for a provisional licence. This is the green photo card- you’ll no longer be issued with a paper licence as all driving licence information is stored online.

If you have to replace your provisional in the result of loss, damage or theft, then this will cost £20 for a replacement. If you move house or change your name, then you are able to edit these details free of charge.

However, if require the photo to be changed his will cost around £14. Photos displayed on both provisional and full driving licences are valid for 10 years. You don’t need to remind yourself to update the photo or renew your licence. The DVLA will send you a reminder a few weeks before the renewal date to give you enough time to send off your details.

You are also able to replace your outdated licence at a Post Office for the cost of £17.

DVLA Car Registrations

You have to register a car as soon as you buy it. You can do this by filling in specific forms and sending them off to the DVLA. Occasionally, the DVLA may want to come and look at the vehicle to check that you own it and it exists.

If you purchase a brand new car from a dealership, the dealer will usually register the vehicle on your behalf. If they do this for you, you’ll receive a logbook within 6 weeks. The process differs for used vehicles and it depends on whether the vehicle already has a logbook or not. If the vehicle does have a registration certificate, the seller has to fill out some forms and send them to the DVLA. You should then get a new logbook (also known as a V5C) within a month or so.

Note that the DVLA believes you shouldn’t buy a car which doesn’t have a registration certificate, as it could be stolen or written off.

Change of Ownership

If you sell, purchase or transfer a vehicle to someone else, you must inform the DVLA. You can do this online or by sending your logbook to the DVLA. The online service is only available between Monday-Saturday, 8am-6pm.

You’ll have to tell the DVLA whether you have sold the vehicle to a trader, sold it privately, transferred the vehicle into someone else’s name, written it off or scrapped it. You’ll often need to know the 11 digit reference number which you can take from the vehicle logbook. Once you have told the DVLA, you’ll be sent a confirmation via email, a letter which confirms that you no longer own the vehicle and a cheque if you are entitled to any refunds from your vehicle tax.

Blue Badge Applications

If you have a physical or mental disability, then you may be eligible for a Blue Badge permit. A Blue Badge holder will be given certain parking benefits in public car parks.

If you have a blue badge, you can park in spaces which are closer to the building for increased accessibility.

To apply for a Blue Badge, you can visit the DVLA website. You’ll need to tell the DVLA details of your disability and the application will be sent to your local council, where they will make a decision as to whether you can have a blue badge. If your application is denied, you should be told why and you can ask them to reconsider if you believe they didn’t take important details of your condition into consideration.

You can use the DVLA website to find out where you can park in your local area using your Blue Badge. The Blue Badge is also accepted in all European countries, which means that you can park in the same places as the local residents who have a disability. However, the rules can vary from country to country, so you should always check them before you travel so that you don’t risk getting fined or clamped for parking in the wrong place.


If you are turned down for a blue badge, you can re-apply if you believe that your mobility has got worse. Alternatively, you may be able to get a disabled person’s bus pass- note that this type of bus pass is only available in some areas of England. You can also get a free bus pass when you reach the State Pension age, regardless of whether you are disabled or not.

Your local council is responsible for the rules around transport for disabled people so you should contact them to find out more about the rules in your local area. However, for more information about medical conditions and driving, or your initial Blue Badge application before it is passed on to the council, you can call the DVLA contact number using the number on this page.

DVLA Logbook Information

If you purchase a vehicle that doesn’t come with a logbook, you cannot tax it. To tax it, you’ll have to apply for a vehicle logbook which can take up to six weeks to arrive- it will cost £25 for this process. The DVLA advice to prevent yourself from purchasing a vehicle which may have been stolen is to ensure that it comes with a logbook. Once the vehicle is in your possession, you’ll need to tax it before you can use it on the road.

If you wish to sell your vehicle, you can inform the DVLA that you intend to do this. You must provide the logbook with the vehicle, so if you’ve lost it or it’s damaged, you’ll have to pay for a replacement before you sell the vehicle on.

The DVLA contact number is provided here: 0844 453 0118 if you want to discuss anything mentioned above.