DVLA Contact Number for Customer Services

0844 453 0118

Are you looking for the DVLA contact number? This number gives you a connection with the DVLA. This will cost 7p per minute to call, plus any additional call charges which are set by your operator. This website is not associated with the DVLA. Here, you will find accurate and up-to-date information and telephone numbers which you can use to get in touch with the relevant department.

Do you have questions about your driving licence?

Problems with your Blue Badge?

With its headquarters based in Wales, the DVLA is an organisation within the Department for Transport. They are responsible for maintaining more than 44 million driver records, along with over 36 million records of licensed vehicles.

Useful DVLA Telephone Numbers

Department Contact Number
DVLA Contact Number 0844 453 0118
General Enquiries 0844 453 0118
Vehicle Registration 0844 453 0118
Car Tax Enquiries 0844 453 0118

The numbers will connect you to the head office of DVLA

Driver & Vehicle Licensing Centre
Long View Rd,
Swansea
West Glamorgan
SA6 7JL,
United Kingdom

DVLA Opening Hours

Day Opening Times
Monday 08:00 to 19:00
Tuesday 08:00 to 19:00
Wednesday 08:00 to 19:00
Thursday 08:00 to 19:00
Friday 08:00 to 19:00
Saturday 08:00 to 14:00
Sunday CLOSED

When contacting the DVLA ensure that you are calling them within the correct opening hours (Public holiday opening times may vary):

Why Would You Ring the DVLA Customer Services Team?

The DVLA customer service contact number: 0844 453 0118 can be used to provide support for road users who have questions about their driving documentation, car tax or would like to find out more information about a service such as personalised registration plates. The DVLA can assist you with any UK driving related enquiry including:

  • Information on your car or help with tax

    DVLA Learner Plate

    Call the DVLA Number for Driving Licences, Customer Services, Vehicle Registration & Road Tax

  • Applying for the UK driving licence
  • Information for blue badge holders
  • Resources on learning to drive or booking you driving test
  • Guides on driving with a disability
  • Registering your car with the DVLA
  • Resources for people who have medical conditions that affects driving
  • Help applying for a driving licence
  • Logbooks (or V5C)
  • Information about changing photographs on driving licences
  • Licences for other types of  vehicles, such as buses, motorbikes, coaches and lorries.

The DVLA contact number can provide assistance to those who have specific enquiries about a certain issue, such as car tax, or for those who just want to find out more information about the services the DVLA provides.

If you have any special requirements for completing a physical form, such as Braille, large print or a different language, the DVLA is the best department to help you.

If you aren’t currently a road user or a vehicle owner, you can still use the telephone number to make an enquiry about the services it is able to provide as well as finding out more about driving legislation such as the Highway Code.

What Does The DVLA Do?

The DVLA is the Driver and Vehicle Licensing Agency. As an organisation within the Department for Transport, it mainly deals with road users and vehicles. They monitor a huge database, containing figures relating to users of the road and vehicles as well as being the main agency for administering provisional and full driving licences. You will need to contact the DVLA if you wish to book a theory test or decide to declare your car as off the road with a SORN.

If you suffer from certain medical conditions, you will need to inform the DVLA as they may impact on your ability to safely drive. If you need to renew your car tax or wish to purchase a personalised registration plate, you may also find yourself needing to phone the customer service team.

The DVLA was originally known as the Driver and Vehicle Licensing Centre (DVLC). In 2004, they introduced Electronic Vehicle Licensing, meaning that customers could pay their vehicle excise duty online and over the phone, rather than visiting a Post Office; however, the option to do this at the Post Office is still available. To learn more Click Here

Taxing Your Vehicle

If you own a car in the UK and either drive or park on public roads, then you will have to pay car tax.  Even if the car is not being driven on a regular basis, then you will still need to pay a fee known as SORN (Statutory Off Road Notification).

Right up until October 2014, you were legally required to display a paper tax disc in the front window of your vehicle. This disc would easily allow police and traffic officers to see if the vehicle was legally taxed. Post October 2014, you are no longer required to present your tax disc in this way. All vehicle tax information is stored on a central database by the DVLA.

If you would like to see when your tax expires you can easily find it using the web portal.

Applying for Provisional and Full UK Driving LicencesDVLA Licence Holder

If you are looking at driving in the UK, you will need to apply for a provisional driving licence. This will allow you to take driving lessons on public UK roads. Once you have enough experience driving, you will eligible to take you driving test at a DVLA testing centre.

If you pass this test you will need to apply for a full UK driving licence. If you are even fined for speeding or any other traffic violation, you will need to be able to provide your full driving licence as proof you have passed your driving test.

Obtaining a driving licence

Prior to the DVLA issuing you with a provisional or full licence, you will need to pay a small fee. When you apply for your provisional licence you will have to pay around £34 when applying via the DVLA website.

If you need to replace your provisional in the result of loss, damage or theft, then this will cost £20 for a replacement. If you move house or change you name, then you are able to edit these details free of charge.

However, if you need to change the photo this will cost around £14. Photos displayed on both provisional and full driving licences are valid for 10 years. You don’t need to remind yourself to update the photo or renew your licence. The DVLA will send you a reminder a few weeks before the renewal date to give you enough time to send off your details.

You are also able to renew your outdated licence at a Post Office for the cost of £17.

Blue Badge Applications

If you have a physical or motability limitation, then you may be eligible for a Blue Badge permit. A Blue Badge holder will be given certain parking benefits in public car parks. They will be permitted to park in disabled parking spaces that are positioned closer to building entrances for accessibility.

Blue Bade holders are also allowed to park on double and single yellow lines for up to 3 hours at a time.

Buying a Vehicle 

If you buy a vehicle which does not have a logbook, you may not be able to tax it. You will need to apply for a V5C logbook using a V62 application. This can take six weeks and costs £25.

You can reduce the risks of buying a stolen vehicle by making sure that it has a V5C logbook. Once you have bought it, you will need to tax it before going out on the road, as vehicle tax cannot be transferred between keepers.

If you decide to sell your vehicle, you must tell the DVLA straight away using your V5C registration certificate (logbook). If it’s lost or damaged you will need to replace it before selling the vehicle, or the new owner will be unable to tax it.

The DVLA contact number is provided here: 0844 453 0118 if you need to discuss anything mentioned above.