DVLA Contact Number

0844 453 0118

Are you looking for the DVLA contact number? This number gives you a connection with the DVLA. This will cost 7p per minute to call, plus any additional call charges which are set by your operator. This website is not associated with the DVLA. Here, you will find accurate and up-to-date information and telephone numbers which you can use to get in touch with the relevant department.

Do you have questions about your driving licence?

Problems with your Blue Badge?

With its headquarters based in Wales, the DVLA is an organisation within the Department for Transport. They are responsible for maintaining more than 44 million driver records, along with over 36 million records of licensed vehicles.

Useful DVLA Customer Service Numbers

Department Contact Number
DVLA Contact Number 0844 453 0118
General Enquiries 0844 453 0118
Vehicle Registration 0844 453 0118
Car Tax Enquiries 0844 453 0118
SORN 0844 453 0118

The numbers will connect you to the head office of DVLA

Driver & Vehicle Licensing Centre
Long View Rd,
Swansea
West Glamorgan
SA6 7JL,
United Kingdom

DVLA Opening Hours

Day Opening Times
Monday 08:00 to 19:00
Tuesday 08:00 to 19:00
Wednesday 08:00 to 19:00
Thursday 08:00 to 19:00
Friday 08:00 to 19:00
Saturday 08:00 to 14:00
Sunday CLOSED

When contacting the DVLA ensure that you are calling them within the correct opening hours (Public holiday opening times may vary):

Why Would You Ring the DVLA Customer Services Team?

The DVLA customer service contact number: 0844 453 0118 can be used to provide support for road users who have questions about their driving documents, road tax or need more details about a specific DVLA service such as the disability parking badge.  The DVLA can answer questions about driving, such as:

  • Taxing a vehicle.

    DVLA Learner Plate

    Call the DVLA Number for Driving Licences, Customer Services, Vehicle Registration & Road Tax

  • Applying for a provisional licence.
  • Help with getting a blue badge.
  • Booking your driving test or the process of learning to drive.
  • Advice on driving if you are disabled.
  • To register a new car that you have purchased.
  • For help with a medical issue which affects your ability to drive.
  • Buying a replacement logbook.
  • Changing details of your driving licence.
  • Other types of driving licences such as HGV or bus licences.

Calling the DVLA contact number ensure that you get the answer to enquiries that you may not find the answer to online, such as car tax or applying for a licence.

If you need assistance to fill out a form, you can arrange for an adapted version to be sent to you by the DVLA.

If you aren’t currently driving or own a vehicle, you can still use the telephone number to make an enquiry about the services it is able to provide as well as finding out more about driving legislation such as the Highway Code.

DVLA Vehicle Enquiries

The DVLA is the Government department for driving. As an organisation within the Department for Transport, it mainly deals with road users and vehicles. The DVLA oversees a large database, which has information about drivers and their vehicles.  You will need to contact the DVLA if you wish to book a theory test or decide to declare your car as off the road with a SORN.

If you are suffering from a medical problem, you must check with the DVLA if it is one of their listed conditions of concern, where the ability to drive may be affected. Conditions listed by the DVLA include visual problems and epilepsy.

Over a decade ago, the DVLA became one of the first Government services to begin an online transition. The first DVLA service to go online was paying vehicle tax- customers were able to pay their car tax online and over the phone, instead of having to visit their local DVLA office or Post Office. If you prefer, the Post Office service is still available.

DVLA Tax Contact Number

If you own a car in the UK and either drive or park on public roads, then you will have to pay car tax.  Even if the car is not being driven on a regular basis, then you will still need to pay a fee known as SORN- this informs the DVLA that the car is ‘off-road’- you cannot drive whilst this is in place.

Right up until October 2014, you were legally required to display a paper tax disc in the front window of your vehicle. This disc would easily allow police and traffic officers to see if the vehicle was legally taxed. Post October 2014, you are no longer required to present your tax disc in this way. All vehicle tax information is stored on a central database by the DVLA.

If you would like to see when your tax expires you can easily find it using the web portal.

DVLA Licences
DVLA Licence Holder

To drive in the UK, initially, you will need a provisional driving licence to begin learning to drive. You should use a qualified ADI instructor- you can find listings online of instructors near you. Once you have enough driving experience and your instructor is satisfied that you are a competent driver, you can book your test at your local DVLA driving test centre. You can book your driving test online.

Once you have passed the test, you’ll be issued with a ‘full’ driving licence. In the event that you are caught speeding or stopped by the police at the roadside, you’ll need to show your driving licence, so ensure that you have it with you at all times whilst you drive.

Applying for a Driving Licence

To get a driving licence, you must apply online or at the Post Office for a provisional licence. This is the green photo card- you’ll no longer be issued with a paper licence as all driving licence information is stored online.

If you have to replace your provisional in the result of loss, damage or theft, then this will cost £20 for a replacement. If you move house or change your name, then you are able to edit these details free of charge.

However, if require the photo to be changed his will cost around £14. Photos displayed on both provisional and full driving licences are valid for 10 years. You don’t need to remind yourself to update the photo or renew your licence. The DVLA will send you a reminder a few weeks before the renewal date to give you enough time to send off your details.

You are also able to replace your outdated licence at a Post Office for the cost of £17.

DVLA Car Registrations

You have to register a car as soon as you buy it. You can do this by filling in specific forms and sending them off to the DVLA. Occasionally, the DVLA may want to come and look at the vehicle to check that you own it and it exists.

Change of Ownership

If you sell, purchase or transfer a vehicle to someone else, you must inform the DVLA. You can do this online or by sending your logbook to the DVLA. The online service is only available between Monday-Saturday, 8am-6pm.

Blue Badge Applications

If you have a physical or mental disability, then you may be eligible for a Blue Badge permit. A Blue Badge holder will be given certain parking benefits in public car parks.

If you have a blue badge, you can park in spaces which are closer to the building for increased accessibility.

DVLA Logbook Information

If you purchase a vehicle that doesn’t come with a logbook, you cannot tax it. To tax it, you’ll have to apply for a vehicle logbook which can take up to six weeks to arrive- it will cost £25 for this process. The DVLA advice to prevent yourself from purchasing a vehicle which may have been stolen is to ensure that it comes with a logbook. Once the vehicle is in your possession, you’ll need to tax it before you can use it on the road.

If you wish to sell your vehicle, you can inform the DVLA that you intend to do this. You must provide the logbook with the vehicle, so if you’ve lost it or it’s damaged, you’ll have to pay for a replacement before you sell the vehicle on.

The DVLA contact number is provided here: 0844 453 0118 if you want to discuss anything mentioned above.